Most organisations start their OKR journey internally.
They read the books, attend a workshop, assign ownership, and commit to “giving it a proper go.” In many cases, this is the right approach – at least initially.
The question isn’t whether OKRs can be run internally.
It’s when internal ownership stops being effective – and what to do next.
Running OKRs internally can work well when:
Leadership is tightly aligned
The organisation is relatively small
Priorities are stable
There is senior sponsorship and discipline
OKRs are treated as a management tool, not a reporting exercise
In these conditions, OKRs can embed quickly and deliver real value without external support.
The problem is that many organisations outgrow these conditions faster than they realise.
As organisations scale or priorities shift, internal OKR ownership often starts to strain.
Common failure points include:
The OKR “owner” lacks authority to challenge leadership decisions
Alignment issues are assumed rather than tested
Objectives become compromises instead of priorities
Key results drift toward activity tracking
OKR reviews turn into status updates
Difficult conversations are quietly avoided
At this stage, teams may still be “doing OKRs” – but the leverage is gone.
Internal teams face constraints that are rarely acknowledged:
Internal owners often struggle to push back on senior leaders, even when priorities are unclear or unrealistic.
It’s difficult to see systemic issues when you’re embedded in them. Patterns repeat unnoticed.
OKRs can conflict with existing KPIs, bonuses, or performance reviews – creating quiet resistance.
OKRs surface uncomfortable truths about focus, accountability, and trade-offs. Internal teams often absorb that tension personally.
None of this is a failure of capability – it’s a structural reality.
An experienced OKR consultant brings three things internal teams usually can’t:
They can challenge priorities, assumptions, and behaviours without political risk.
They’ve seen where OKRs fail across different organisations – and know how to intervene early.
They hold the line on focus, cadence, and accountability when internal momentum dips.
Crucially, a good OKR consultant doesn’t replace internal ownership – they strengthen it.
Hiring an OKR consultant is most effective when:
OKRs have stalled or failed before
Leadership alignment feels fragile
Growth has increased complexity
Execution isn’t matching strategy
Accountability conversations feel uncomfortable
Internal teams are stuck firefighting
In these situations, external support accelerates clarity and prevents repeated false starts.
The most successful OKR implementations don’t treat this as an either/or decision.
Instead:
Consultants provide structure, challenge, and momentum early
Internal teams take ownership as capability builds
Leadership retains accountability throughout
This blended approach avoids dependency while still benefiting from external perspective.
When OKRs aren’t working, organisations often respond by:
Adding more OKRs
Increasing reporting
Tightening scoring systems
Running more workshops
These actions usually increase effort without improving outcomes.
At that point, the issue isn’t commitment – it’s design and leadership behaviour.
This is where targeted OKR consulting becomes a corrective, not a crutch.
There’s no universal rule for when to bring in an OKR consultant.
But if OKRs feel heavy, performative, or disconnected from real decisions, it’s worth asking whether internal ownership has reached its limit.
External support doesn’t mean failure. In many cases, it’s the fastest way to restore focus, alignment, and execution.
To understand how this works in practice, you can explore our OKR consulting and coaching approach.